Assess the environment
Understand the site, the guest experience, network constraints and the outcomes that matter.
ACURIX MANAGED SERVICES
Acurix designs, deploys, monitors and operates network services with agreed responsibilities and reporting.

OVERVIEW
Acurix Managed Services is a distinct service engagement, with agreed ownership, support and reporting.
Understand the site, the guest experience, network constraints and the outcomes that matter.
Bring the wireless design, upstream connectivity, guest access and operational boundaries together.
Coordinate implementation, verification and handover against the agreed service scope.
Agree support, monitoring, reporting and review responsibilities for the life of the service.
CAPABILITIES
A clear operating model from the first conversation.
Define the venues, users, operating requirements and success measures.
Agree architecture, integrations, responsibilities and the delivery plan.
Implement, test and hand over a service against the agreed acceptance criteria.
Work to the agreed support and monitoring scope, with clear escalation.
Review experience, performance and changing site requirements together.
DEPLOYMENT
An existing estate, a new deployment or a combination of both: start with the operating responsibilities, not a predetermined software bundle.
No universal response time, uptime or 24/7 commitment is implied. These belong in the agreed service scope.
USE CASES
From a single venue to a multi-site estate, define the right service together.
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